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Privacy Policy

Effective Date: 06.04.2026

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At VantierX (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

VantierX operates an online clothing and accessories store hosted on Wix and serves customers within Canada.

By using our website, you agree to the terms outlined in this Privacy Policy.
 

1. Company Information

Business Name: VantierX
Address: 15 Skyridge Drive, Brampton, Ontario, Canada
Email: vantier12@gmail.com

 

2. Information We Collect

We may collect personal information from you when you:

  • Visit our website

  • Create an account

  • Place an order

  • Contact customer support

  • Subscribe to marketing communications

 

The information we may collect includes:

Personal Information

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

 

Payment Information

Payments are securely processed through third-party providers such as PayPal and credit card processors. We do not store complete payment card information on our servers.

Order Information

  • Products purchased

  • Order history

  • Shipping details

  • Transaction information

Technical Information

  • IP address

  • Browser type

  • Device information

  • Website usage data

  • Cookies and tracking technologies
     

3. How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve website functionality and user experience

  • Prevent fraud and maintain security

  • Send promotional emails and marketing communications

  • Comply with legal obligations
     

4. Your Privacy Rights

You may request access to, correction of, or deletion of your personal information by contacting us at:

vantier12@gmail.com

We will respond to privacy-related requests in accordance with applicable Canadian privacy laws.


5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyze website traffic, and enhance user experience.

Cookies may collect information such as:

  • Browsing activity

  • Device and browser information

  • Shopping cart activity

  • Pages visited

You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

Third-party services used by Wix, analytics providers, and payment processors may also use cookies.

 

6. Third-Party Service Providers

We may share your personal information with trusted third-party service providers necessary to operate our business, including:

  • Wix (website hosting and ecommerce services)

  • PayPal and credit card payment processors

  • Shipping and delivery providers

  • Dropshipping suppliers and fulfillment partners

  • Analytics and marketing providers

These providers are only given access to information necessary to perform their services and are expected to protect your information appropriately.

 

7. Data Storage and Processing

Some third-party providers may store or process information on servers located outside Canada.

We take reasonable steps to ensure that your information is handled securely and in accordance with applicable privacy laws.

 

8. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy

  • Comply with legal and tax obligations

  • Resolve disputes

  • Enforce agreements and policies

When information is no longer required, it is securely deleted or anonymized.

 

9. Marketing Communications

You may unsubscribe from marketing emails or promotional communications at any time by:

  • Clicking the unsubscribe link in emails

  • Contacting us directly

Please note that we may still send transactional or order-related communications.

 

10. Security of Your Information

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no online platform or electronic transmission can be guaranteed to be completely secure.

 

11. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information from a child has been collected without appropriate consent, we will take steps to delete the information promptly.

 

12. Complaints

If you have concerns about how your personal information is handled, please contact us at:

vantier12@gmail.com

You may also contact the Office of the Privacy Commissioner of Canada if necessary.

 

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Updated versions will be posted on this page along with the revised effective date.

 

14. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

VantierX
15 Skyridge Drive
Brampton, Ontario, Canada
Email: vantier12@gmail.com

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